Last Updated: 29 October 2026
Welcome to MX Arogyam. These Terms & Conditions govern your use of our website and the purchase of products through it. By accessing this website or placing an order, you agree to these terms.
1. Use of Website
You agree to use this website only for lawful purposes. You must not misuse the website, attempt unauthorised access, interfere with its operation, or provide misleading information while placing an order.
2. Products and Information
We make reasonable efforts to display accurate product descriptions, images, prices and availability. Product appearance or packaging may vary slightly. Products are subject to availability, and we reserve the right to correct errors in product listings.
Please read product labels, ingredients, instructions and warnings before use. Product information, including information about Ayurvedic or herbal products, is not a substitute for professional medical advice.
3. Prices and Offers
Product prices, applicable taxes, shipping charges and other fees will be shown during the ordering process, as applicable. Offers and discounts may be changed or withdrawn subject to applicable law. Any pricing error will be handled in accordance with applicable law and customer rights.
4. Orders and Confirmation
When you place an order, you request to purchase the selected products. Order acceptance may depend on stock availability, payment verification and delivery-service availability. We will contact you if an order cannot be fulfilled.
You are responsible for providing a correct name, phone number, email address and delivery address.
5. Payments
Available payment methods will be displayed at checkout. Online payments are subject to the applicable payment provider's terms and procedures. Cash on Delivery may be available for eligible orders and locations.
Customers must not use fraudulent or unauthorised payment methods. Eligible refunds will be processed according to the applicable refund policy.
6. Shipping and Delivery
Delivery estimates are indicative and may vary depending on the delivery location, courier availability, weather and other circumstances. Shipping charges and applicable delivery conditions will be communicated during checkout.
Please refer to our Shipping Policy for further details.
7. Cancellation, Returns and Refunds
Order cancellation, returns, exchanges and refunds are governed by our applicable policies. Certain products may have return restrictions due to their nature, hygiene requirements or applicable law.
Nothing in these terms removes any consumer right that cannot legally be excluded.
8. Product Use and Health Disclaimer
Use products according to their labels and instructions. Website content does not provide medical diagnosis or treatment. Consult a qualified healthcare professional when appropriate, especially if you have a medical condition, take medication, are pregnant or are purchasing products for children.
Individual results may vary. No specific health outcome is guaranteed unless expressly stated and legally permitted.
9. Intellectual Property
Website text, logos, photographs, graphics and design elements are owned by or licensed to us, unless otherwise stated. You may not reproduce, distribute or commercially use this content without permission, except where permitted by law.
10. Limitation of Liability
To the extent permitted by applicable law, we are not responsible for losses arising from events beyond our reasonable control, temporary website interruptions or improper use of products contrary to their instructions.
Nothing in these terms excludes liability or consumer rights that cannot legally be excluded or limited.
11. Privacy
Personal information collected through this website will be handled according to our Privacy Policy and applicable data-protection laws.
Please review our Privacy Policy for information about how personal data is handled.
12. Changes to These Terms
We may update these Terms & Conditions from time to time. Revised terms will be published on this page with an updated date. Changes will apply as permitted by applicable law.
13. Governing Law
These terms are subject to the applicable laws of India. Disputes will be handled by competent courts or authorities having jurisdiction under applicable law, while preserving mandatory consumer rights.
14. Contact Us
If you have questions about these Terms & Conditions, orders or our policies, please contact us using the contact details provided on our website's Contact Us page.